majubos Terms of Use

We at majubos operate our platform under a clear set of terms that govern how you open an account, deposit funds, place activity, and withdraw your balance.

Our commitment is to keep the process transparent. When you join majubos, you agree to follow our account rules, respect our deposit and withdrawal policies, and understand how we handle disputes. We enforce these terms consistently across all users, whether you access majubos on Android, iOS, or desktop.

This page outlines the key conditions under which we operate. If you have questions about any section, our support team is available to clarify.

Account Opening and Eligibility on majubos

To open an account on majubos, you must be of legal age in your jurisdiction and confirm that you are not a resident of a territory where our services are prohibited. We do not offer our services in jurisdictions where online wagering is restricted by local law. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.

When you register, we collect your name, email, phone number, and date of birth. This information is used to verify your identity and prevent duplicate accounts. We may request additional documents during the verification process—typically a government-issued ID and proof of address. Our KYC (Know Your Customer) review typically completes within one business day.

Once your account is active, you can log in on any device. We recommend using a strong, unique password and enabling two-factor authentication if available. Your account is personal and non-transferable; you may not share login credentials or allow others to use your account.

Deposits, Withdrawals, and Payment Methods

We at majubos accept deposits via several payment channels popular in Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Each method has its own processing window and fee structure, which we display at checkout.

To withdraw, you must have completed account verification and have a zero balance on any pending disputes. We process withdrawals back to the original payment method used for deposit. If you deposited via mobile banking, your withdrawal will return to your local payment wallet; if via online payment, to your e-wallet account.

We reserve the right to decline a withdrawal if we detect unusual activity or if the request violates our terms. In such cases, we will notify you and explain the reason.

Bonus and Promotional Terms

From time to time, majubos offers promotional bonuses to new and existing users. Any bonus offer comes with specific terms—such as a minimum deposit requirement, a playthrough multiplier, or game restrictions. We display these terms clearly at the time of the offer.

Bonuses are credited to a separate bonus wallet within your majubos account. You must meet the playthrough requirement before you can withdraw bonus funds. If you close your account or request a bonus cancellation, any unclaimed bonus is forfeited.

We do not offer fixed bonus amounts such as "our welcome offer free" or "our matching offer on all deposits." Any promotional offer is subject to terms and conditions, and we reserve the right to modify or withdraw promotions at any time.

Account Conduct and Prohibited Activity

When you use majubos, you agree not to engage in fraud, money laundering, or any illegal activity. You may not use multiple accounts to circumvent our terms, claim bonuses repeatedly, or collude with other users to manipulate odds or game outcomes.

We monitor all accounts for suspicious patterns. If we detect breach of these rules, we may suspend or close your account and forfeit any balance. We may also report the activity to relevant authorities if required by law.

You are responsible for keeping your login credentials confidential. If you suspect unauthorized access, contact our support team immediately.

Dispute Resolution

If you believe there is an error in your account balance, a transaction, or a game outcome, contact our support team with details. We will investigate and respond within five business days. Our decision is final unless you have evidence of a system error or fraud.

We do not offer refunds for losses incurred during normal gameplay. However, if we identify a technical fault that affected your activity, we may credit your account or offer a one-time adjustment at our discretion.

For complaints that cannot be resolved through our support channel, you may escalate to our compliance team. We will acknowledge your escalation and provide a resolution timeline.

Jurisdiction and Legal Notice

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

These terms are governed by the laws applicable to our platform's operation. Any dispute arising from your use of majubos shall be resolved through our internal dispute process first. If you remain unsatisfied, you may pursue legal remedies available in your jurisdiction.

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of majubos constitutes acceptance of the updated terms.

Data Protection and Privacy

We collect and store your personal data to operate majubos securely. Your information is encrypted and stored on secure servers. We do not share your data with third parties except where required by law or to process your transactions (e.g., payment providers, identity verification services).

You have the right to request access to your data, correct inaccuracies, or request deletion, subject to legal retention requirements. For data requests, contact our support team with your account details.

Our full privacy policy is available on our website and outlines how we handle cookies, analytics, and third-party integrations.