majubos Privacy Policy
This page describes what we collect when you use majubos and how we keep that data protected.
We at majubos take your privacy seriously. When you create an account, log in on your phone or desktop, or make a deposit via DANA, e-wallet, or another payment method, we collect information needed to verify your identity, process your transactions, and comply with local regulations. We do not sell your data to third parties, and we encrypt all sensitive information stored on our servers.
Our privacy practices apply whether you access majubos on Android, iOS, or a web browser. This policy explains what data we collect, how we use it, and what rights you have.
What Data We Collect on majubos
We collect information in several categories. First, we gather account details: your name, email address, phone number, and date of birth. These are required to create your majubos account and verify your identity.
Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer (e-wallet, mobile banking, local payment, online payment), we record the transaction amount, date, and payment method. We do not store your full card or bank account number; payment processors handle that data securely.
Third, we collect activity data. We log your login times, the games or markets you view, your account balance, and your withdrawal requests. This helps us detect fraud, resolve disputes, and understand how you use majubos.
Fourth, we collect device and usage data. When you use majubos on your phone, we may record your device type, operating system, IP address, and browser type. This helps us optimize the mobile experience and troubleshoot technical issues.
How We Use Your Data
We use your data to operate majubos. Your name and identity documents are used for KYC (Know Your Customer) verification, which is required by law. Your payment information is used to process deposits and withdrawals. Your activity data helps us detect suspicious patterns, prevent fraud, and resolve account disputes.
We also use your data to communicate with you. If you request a password reset, we send a secure link to your email. If there is unusual activity on your account, we may contact you via phone or email to confirm it was you. We do not send unsolicited marketing emails unless you have opted in.
We may also use aggregated, anonymized data to improve majubos. For example, we analyze which games are popular, which payment methods are most used, and which regions have the most active users. This data cannot identify you personally.
Third-Party Processors and Data Sharing
We share your data with trusted third parties only when necessary. Payment processors (such as e-wallet, mobile banking, and local payment) receive your payment details to process transactions. Identity verification services receive your name and ID documents to confirm your identity. These processors are bound by confidentiality agreements and use your data only for the purpose we specify.
We may also share data with law enforcement or regulatory authorities if required by law. For example, if we detect money laundering or fraud, we may report it to the relevant authorities in your jurisdiction.
We do not sell your personal data to advertisers, data brokers, or other commercial entities. Your information remains within majubos and our trusted service providers.
How We Protect Your Data
We use industry-standard encryption (SSL/TLS) to protect data in transit. When you log into majubos or submit payment information, the connection is encrypted so that third parties cannot intercept it.
Our servers are located in secure data centres with restricted access. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access. Employee access to your data is limited to those who need it to perform their job, and all employees sign confidentiality agreements.
We recommend that you use a strong, unique password for your majubos account and enable two-factor authentication if available. Do not share your login credentials with anyone, and log out when you finish using majubos on a shared device.
Cookies and Tracking
We use cookies to remember your login session and preferences. When you log into majubos, we set a session cookie so you do not have to re-enter your credentials on every page. This cookie expires when you log out or after a period of inactivity.
We also use analytics cookies to understand how users interact with majubos. These cookies help us identify which features are popular, which pages have high bounce rates, and where users encounter problems. Analytics data is aggregated and does not identify you personally.
You can disable cookies in your browser settings, but this may affect your ability to use majubos. We do not use third-party tracking pixels or retargeting cookies.
Your Rights on majubos
You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We will provide this within ten business days.
You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our system, contact us and we will update it.
You have the right to request deletion of your data, subject to legal retention requirements. If you close your account, we retain your transaction history for seven years to comply with anti-money-laundering regulations. After that period, we delete your personal data.
You have the right to object to certain uses of your data. For example, if you do not want to receive account notifications, you can disable push notifications in your majubos settings.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your data, contact our support team. We are available to answer privacy inquiries and help you exercise your rights.
If you believe we have mishandled your data or violated this policy, you may file a complaint with the data protection authority in your jurisdiction. We will cooperate with any investigation.
This policy was last updated and applies to all users of majubos, regardless of location or device.
Jurisdiction and Policy Changes
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and notify you via email if the changes are material. Your continued use of majubos after such changes constitutes your acceptance of the updated policy.
If you have any concerns about how we handle your privacy, please reach out to our support team. We are committed to protecting your data and maintaining your trust in majubos.